Average response time • Under 2 Hours
We'd Love to Hear From You
Have questions about ticket bookings, organizer payouts, or event partnerships? Send us a message and our support team will respond promptly.
Headquarters
Operating globally with hub offices.
kwara nigeria
Select Topic
Help Center FAQ
Frequently Asked Questions
Quick answers to common questions about ticket passes, refunds, and gate check-ins.
Your ticket QR code and 6-digit access code are automatically generated and sent to your email upon confirmation. You can also view them anytime under "My Bookings" on your dashboard.
Organizers can request payouts directly from their Wallet dashboard once ticket sales pass verification. Withdrawals are processed to configured bank accounts.
Gatekeeper Mode allows event door staff and bouncers to log in using a 6-digit PIN to scan attendee QR codes without accessing your financial settings.